When to contact epd

Except where noted otherwise, you should call 9-1-1 anytime you need EPD response. Many of our business employees and Town of Elkton citizens are reluctant to call 9-1-1 for issues that are not life-threatening. However, in the arrangement we have with the County for Police Dispatch, all request for police response (emergency and non-emergency) and handled by the 9-1-1 operator. Please do not hesitate to call 9-1-1 to report suspicious, threatening or concerning behavior. It will also help us serve you better if you are very clear with the 9-1-1 dispatcher about whether or not you want the responding officer to contact you personally. If you want an officer to contact you as part of his/her response to a non-emergency call, please specify this request during your conversation with the 9-1-1 dispatcher.

As a merchant or business employee, there may be circumstances when it is appropriate to call EPD for assistance. Several business-related examples are given below to help give you some general guidance. This list is not all-inclusive. If you are struggling with whether or not you should call, please call. EPD is here to serve and protect you.

- Circumstances that are threatening or likely to lead to violence/injury

- Theft from employees or store

- Vandalism or malicious destruction of property

- Suspicious activity in or around store

- Trespassing

- Intoxicated or beligerant individuals

- Customers or employees are subjected to unwanted, alarming or persistent begging or requests for money

- Drug activity

- Prostitution

- Indecent exposure and related issues

- Get copies of, or information about, Police reports: Please call 410-398-4200

- Leave a message for an EPD officer: Please call 410-398-4200. If you don't know the extension, you can use the recorded directory

- Request for EPD safety discussions with employees: Please call Lt Donnelly or Chief Ryan at 410-398-4200 or send an email to EPD as above

- Concerns about the quality or timliness of EPD response: Please call Chief Ryan at 410-398-4200 or email him using link on Police-Merchant team page. You may also contact the Commander of Operations, Lt. Waldridge at 410-398-4200.